Hotel Boutique Los Balcones Cuenca, Cuenca - Reviews, Room Options & Prices 2025

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About the Hotel

President Borrero 12-08, Cuenca, Ecuador, 010150

Hotel Boutique Los Balcones, a 4-star colonial heritage property in historic Cuenca's center, features a rooftop terrace, gift shops, and a 24-hour business center. The family-friendly property provides a free daily manager's reception, complimentary full breakfast, and airport shuttle service.

City View Rooms

Private balconies with city views distinguish the soundproofed rooms at Hotel Boutique Los Balcones. Each accommodation features premium bedding, pillow menus, and rainfall showerheads with hydromassage functions. Designer toiletries and minibars come standard.

Dual Restaurant Options

SOLE MIO restaurant serves Latin American cuisine with al fresco dining options and happy hour specials. The Tavola restaurant presents local dishes, while a coffee shop provides additional dining options.

Business and Recreation

A 24-hour business center facilitates work needs, while nearby hiking trails and ecotours offer outdoor recreation. The property maintains concierge services, valet parking, and express check-in/out facilities.

Central Historic Location

Boutique Los Balcones sits 3 miles from Mariscal Lamar airport. Key attractions within 0.5 miles include Puente Roto, La Catedral de la Inmaculada, and Museo Remigio Crespo Toral.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

1 person

25 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Twin Room

Max:

2 persons

30 m²

Bed options:

2 King Size Beds

Landscape view

Shower

Heating

room details

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Triple Room

Max:

3 persons

40 m²

Bed options:

2 Single beds

Landscape view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Cuenca3000 ft

Airports

Mariscal Lamar (CUE) 1.6 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfortable Accommodations

“Our room was wonderfully spacious, featuring a cozy queen-sized bed and a separate sitting area that comfortably accommodated our belongings.” view full review

Impressive Shower

“The shower was a highlight with its elaborate design, including jet features and a rain shower that provided a refreshing experience after a long day.” view full review

Delicious Cuisine

“Each meal was good, especially the rich French Onion soup, making every dining experience feel like a warm, home-cooked treat.” view full review

Well-Equipped Kitchen

“The shared kitchen facilities were perfect for travelers; we took advantage of the fridge and convenient storage to prepare light meals during our stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Allergy-free rooms
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Hiking
Fishing

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Special diet menus

Business

Business center
Fax/Photocopying

Children

Cribs
Playpen
Board games
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Pedicure
Manicure
Beauty treatment
Massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

President Borrero 12-08, Cuenca, Ecuador, 010150

Map view

President Borrero 12-08, Cuenca, Ecuador, 010150

City landmarks

Parks

Calderon Park

3100 ft

Museums

Pumapungo Museum and Arqueological Park

1.3 mi

Church

La Catedral de la Inmaculada Concepcion de Cuenca

3100 ft

Calle Luis Cordero

Old Cathedral of Cuenca

3100 ft

Museums

Museum of the Aboriginal Cultures

3100 ft

Bridges

Puente Roto

3100 ft

Market

Mercado 10 de Agosto

4900 ft

Rio Tomebamba

3100 ft

Museums

Museum of "Las Conceptas"

3100 ft

Calle Larga

The Ruins of Todos Los Santos

3200 ft

Presidente Cordova Hermano Miguel

Museum of the Canari Identity

3100 ft

Parks

El Paraiso Park

1.5 mi

Parks

San Blas Park

3100 ft

Museums

Museo Municipal de Arte Moderno

4900 ft

Museums

Museo Remigio Crespo Toral

3100 ft

Vargas Machuca 1127

Mercado de Artesanias Rotary

3100 ft

Museums

Prohibido Centro Cultural

4900 ft

Museums

Museum of "Las Conceptas"

3100 ft

Church

San Blas Church

3100 ft

Vargas Machuca y Gaspar Sangurima aka Mercado Artesenal Rotary

Plaza Civica

2900 ft

Calle Benigno Malo 4 - 103 y Calle Larga

Galeria de Arte Contempora neo Ariel Dawi

2800 ft

Museums

El Museo de Esqueletologia

3100 ft

San Francisco

Canari communities

4900 ft

Calle Larga

Straw hat Museum

4900 ft

Avenue Gil Ramirez Davalos 3-86 Behind Terminal Terrestre Bus Station

Homero Ortega Hats

1.1 mi

Church

Church of Santo Domingo

4900 ft

Mariscal Sucre y Luis Cordero

Corte Provincial de Justicia de Azuay

3100 ft

Mariscal Sucre

Plaza de las Flores

4900 ft

Church

Iglesia Del Carmen

4900 ft

Nearby

Herman Miguel 3-23 Paseo Tres de Noviembre

Reserva y Museo de las Artes Populares

1300 ft

Restaurants

Guajibamba

600 ft

12-32 Calle Luis Cordero

Carbon Restaurant

500 ft

Borrero 10-69 Between Lamar y Gran Colombia

Alfredos Cazuelas

500 ft

Presidente A. Borrero 10-87 close to intersection with Mariscal Lamar

Chatos Fruits And Chocolate

700 ft

Luis Cordero 7-26 Teatro Casa de la Cultura

Cositas

900 ft

Raymipampa

2000 ft

Benigno Malo 8-59

Restaurante Nuevo Mundo

800 ft

Gran Colombia 6-65 y Borrero Hotel Conquistador

Goda Restaurant & Bar

1000 ft

Gran Colombia 7-87 y Luis Cordero El Dorado Hotel

Restaurante Los Faroles

1200 ft

Gran Colombia 6-59 y Presidente Borrero Dentro del Hotel Presidente 9no piso

Panaderia y Pasteleria El Dorado

1300 ft

Gran Colombia 7-87 Luis Cordero

Quinua

1400 ft

Benigno Malo 12-75

Reviews and Ratings

Feedback from previous guests about their experience.

80%

enjoyed the hotel and would happily stay again

8.0/10

Great

Rooms

8.0

Location

9.4

Service

9.4

Dining

6.2

Tony

United States of America, February 2025

8.0/10

I had a wonderful stay at Los Balcones, a charming boutique hotel with a fantastic location near many attractions. The rooms were spacious and clean, and the service was exceptional, with the staff always ready to assist. However, I did find the breakfast experience to have its ups and downs, which means there's room for improvement. Overall, it was a delightful stay, and I'd definitely return!

Rooms

8.0

The rooms were clean and spacious, although the lighting was a bit dim due to stained glass windows.

Service

9.0

The staff was incredibly friendly and attentive, ensuring all our needs were met during our stay.

Location

10.0

The hotel is ideally located within walking distance to many downtown attractions, making it easy to explore the area.

Dining

6.0

The breakfast was a mixed experience; the menu items were great, but the buffet left something to be desired.

Facilities

7.0

While there weren’t many traditional amenities, the hotel’s decor and ambiance made for a unique stay.

Lewis

United States of America, January 2025

8.2/10

This boutique hotel offers a cozy and charming stay in a prime historic area of Cuenca. The rooms are spacious and beautifully designed, featuring modern amenities and a comfortable atmosphere. However, the breakfast could use improvement and there’s no elevator, which might be a challenge for some guests. Overall, it’s a good value for the money, especially considering the great location.

Rooms

9.0

The rooms were spacious and beautifully maintained, featuring a comfortable queen bed and an amazing shower with strong water pressure. The traditional Cuenca-style decor added to the charm and coziness I wanted.

Service

10.0

The service was always available and incredibly helpful, especially Jonathan at the front desk, who remembered my name and offered great recommendations for dining and sightseeing.

Location

9.0

The hotel is conveniently located within walking distance to major attractions, making it easy to explore the historical center of Cuenca without any hassle.

Dining

6.0

Breakfast was nice but could be improved as the selection was somewhat limited; it felt repetitive with the same options each day.

Facilities

7.0

The facilities were adequate and included good Wi-Fi throughout the hotel. However, the lack of an elevator can be a downside for those carrying heavy luggage.

Lynn

United States of America, November 2024

8.4/10

I had a wonderful stay at this charming hotel in Cuenca. The location is perfect, just a short walk to the main square, and the staff is incredibly helpful and attentive. The cleanliness and comfort of the rooms made for a fantastic experience, though the breakfast could use some improvement in terms of variety. Overall, I felt it offered great value for the price, making it a delightful spot to explore Cuenca.

Rooms

9.0

My room was spacious and very comfortable, featuring a queen bed and an amazing shower with strong water pressure. It was quiet too, thanks to the double glazing. I would rate the rooms a solid 9.

Service

10.0

The service was among the best I've experienced. The staff was very flexible and went out of their way to make sure I was comfortable, even helping me arrange a late check-out for my flight. I give the service a 10.

Location

9.0

The hotel is centrally located in the historic district, just a couple of blocks from the main square. While it can be a bit noisy at times, the convenience of being in the heart of Cuenca outweighs that for me. I'd rate the location a 9.

Dining

6.0

Breakfast was a bit of a letdown since the options were pretty repetitive and could have been more varied. However, when I ordered off the menu, the items were great. I would give dining a 6.

Facilities

8.0

The hotel facilities were clean and well-kept, fitting the boutique style perfectly. I would rate the facilities an 8.

John

United States of America, November 2024

8.6/10

I had a delightful stay at this charming hotel, which boasts beautiful character and a fantastic inner courtyard. The location is perfect, just a few blocks away from the main plaza and cathedral, making it easy to explore Cuenca. The rooms were clean and comfortable, but keep in mind there’s no elevator or air-conditioning, which might not be ideal for everyone. The breakfast buffet was great, especially with the views. Overall, it offers good value for the price.

Rooms

7.0

The rooms were clean, comfortable, and had a nice view of the busy street. However, old wooden floors made for a creaky experience, and sound insulation was lacking.

Service

9.0

The front staff was very friendly and spoke English well. They were helpful during my stay, always making me feel welcome.

Location

10.0

The hotel is conveniently located within a short walking distance to many attractions in Cuenca, including churches and squares. It made my adventure very enjoyable.

Dining

8.0

I loved the breakfast buffet on the top floor. The food was fresh, with a variety of options including fruits, eggs, and local delicacies.

Facilities

9.0

The inner courtyard and restaurant were standout features, creating a cozy atmosphere for dining.

Samuel

United States of America, September 2024

7.4/10

This boutique hotel has a charming old-world vibe, complete with spacious rooms and friendly service. I particularly loved the unique bathroom features but did encounter some issues with water pressure. Breakfast was a letdown, which detracted from an otherwise pleasant stay. Overall, it's a decent value for a taste of history, though it comes with its quirks.

Rooms

7.0

I stayed in a large room with a queen size bed, which was spacious but the mattress was quite hard and the pillows were not very comfortable. I appreciated the two balconies, though, which added a nice touch.

Service

9.0

The staff was extremely gracious and accommodating. Their laundry service was a fantastic deal, returning my items within five hours without rushing it. The manager was particularly helpful.

Location

9.0

The hotel is centrally located in the old town, making it easy to explore the historical sights. I enjoyed the convenience of being just a short walk to the main attractions.

Dining

5.0

Breakfast left something to be desired; it was quite uninspired and lacked variety. I ended up opting to eat elsewhere after the first day.

Facilities

7.0

The hotel features lovely bathrooms with impressive spa showers, though there was a leak that caused some water accumulation on the floor after use. Overall, the facilities were decent.